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Transaction Business Manager London

Department: Retail Sales / Admin
Hours: 41.5 hours per week Monday to Friday
Salary: £40,000-£45,000 p.a.
Location: London

Closing Date: 0000-00-00


A unique opportunity to be part of our exciting growth plans.

The London Taxi Company is the manufacturer of the iconic London Black Cab which is utilised in over 40 major cities worldwide. We have an exciting future ahead our parent company Zhejiang Geely Holding Group are investing £325m to manufacture a brand new range extended zero emission capable electric hybrid taxi which will be built in a brand new facility at Ansty Business Park, Coventry.  The facility is the size of 8 football pitches and incorporates the latest construction and environmental technologies!


Department – London Sales

Reporting to – Customer Relationship Manager

Location – London Dealership, London, N7

Salary - £40,000 - £45,000

Hours - Monday to Friday 41.5 hours per week

Given our ambitious and exciting growth plans for the future we are looking for a Transaction Manager to join the Sales Team at the London Dealership to support the Customer Relationship Manager to manage the transaction process as part of the future plans to grow the volume with forthcoming new products and services.

Role responsibilities

  • Acting in the capacity as deputy to the Customer Relationship Manager (CRM) in London
  • Controlling the customer transaction process with the Customer Relationship Executive (CRE)
  • Preparation of all quotations to include part exchange valuations, finance product quotations or new or used vehicle customer offer
  • To actively meet with all customers on showroom visits as part of the sales process
  • To actively promote products and services to the customer via the CRE team as designated from time to time by the company
  • To hold 1-2-1 daily meetings with the CREs’ to determine the strategy and way forward for each customer transaction
  • To be compliant and responsible for all transactional process and its adherence within the Financial Conduct Authority (FCA) process
  • To maintain all internal administration process covered by the transactions.
  • Ability to supervise and motivate team members and oneself to constantly over achieve sales volume, profit and Customer Satisfaction Index (CSI) objectives
  • To actively manage the Personal Contract Purchase (PCP) renewals process to maximise repeat business opportunities
  • Working closely with Dealership personnel, Finance and customers

The Person

  • Proven track record in a large vehicle Dealership or Retail business in either a Business Manager, Transaction Manager or Sales Controller role
  • A good grounding in a professional retail sales environment
  • Experience in controlling and motivating a sales team
  • Experience in maintaining a database and CRM activity as a Manager
  • Excellent working knowledge of finance house products and systems
  • To hold, or obtain swiftly all relevant FCA compliance qualifications required to operate the role
  • To be dealer management systems literate and have a working knowledge of office software products

How to apply

Use the link below “Apply Now” to complete a brief application and upload your cv.

We reward our people with 25 days’ holiday p.a. plus UK statutory days, a healthcare cash-plan scheme, a salary sacrifice pension scheme, access to a childcare voucher scheme, cycle to work scheme.  We develop our people through our own training academy and external sources.


Apply Now

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